Jul 22, 2021

Zemax Announces Updated Zemax Website and Customer Portal

Category: Company News
Zemax Announces Updated Zemax Website and Customer Portal

We are excited to announce that Zemax.com is about to get a major update. Coming on July 26th, Zemax.com will be the home to all support, training, and product content. We are merging Zemax.com and all MyZemax and OpticsAcademy content into one centralized location.

In addition, we have updated our digital infrastructure to better support our customers. In response to customer feedback, we have made the following updates to our digital presence.

  • Faster and more fully featured customer community for better collaboration

  • Improved support ticketing system for visibility of your ticket status and ticketing history

  • Upgraded knowledgebase with article categorization for browsing content

  • New global search functionality to more easily find what you need

  • Improved eCommerce platform to purchase what you need when you need it

  • Modern infrastructure to ensure fast load times across the globe

You can use your existing MyZemax credentials to log in from the Zemax.com home page.  You will see that you have access to knowledgebase articles and global search functionality without the need to login. We have added short term licenses to our new eCommerce platform. You will also find the updated EULA and Terms of Service posted on the new site.

If you have any questions, please don’t hesitate to contact us.

About Zemax

Zemax’s industry-leading optical product design and simulation software, OpticStudio®, OpticStudio® STAR ModuleOpticsBuilder™, and OpticsViewer™, helps optical, mechanical, and manufacturing engineering teams turn their ideas into reality. Standardizing on Zemax software reduces design iterations and repeated prototypes, speeding time to market and reducing development costs. Zemax is headquartered in Kirkland, Washington and has offices in the UK, Germany, Japan, Taiwan, and China. For more information: www.Zemax.com.