How to Troubleshoot Softkey License Issues

This article describes things to check and ways to fix issues you may encounter with your softkey license for OpticStudio. Instructions for both single user and network licenses are included.

Contents


 

Authored By: Don Dickinson

Published On: October 18, 2016


Troubleshooting License Issues with a Black USB License

This article is intended to address issues with black USB dongle licenses only, and does not apply to red USB, green USB, or softkey licenses.  

CONTENTS:

Authored By: Alison Yates

Published On: October 4, 2016


Monitor and Log Usage of the Black USB Network License

This article helps system administrators learn how to track the usage of black USB network licenses for OpticStudio.

If you have a Red USB network key or Softkey network license (For either type, your license number will be something like L000001), refer to the following article: How Do I Monitor and Control Usage of the Network Key?

Authored By: Alison Yates

Published On: October 4, 2016


How to Protect and Prevent Loss of your Softkey License

This article outlines the best practices for working with a softkey license.  We will cover the ways to backup your license and prevent loss of the softkey license.

Authored By: Don Dickinson

Published On: October 7, 2016


Installing OpticStudio with a Black USB Single-User Hardkey

This article is intended to help people with black USB single-user licenses install OpticStudio.  Note that this article does not cover network installations, which are discussed in this separate article.

Authored By: Alissa Wilczynski

Published On: September 27, 2016


Installing OpticStudio with a Black USB Network Hardkey

This article is intended to help people with black USB network licenses install OpticStudio.  Note that this article does not cover single-user installations, which are discussed in this separate article.
 

CONTENTS:
Introduction
On the Keyserver Installing OpticStudio on the Client Machine
  • Installing the OpticStudio Application
  • Configuring OpticStudio to find the key server

Troubleshooting

  • You get prompted to enter a license code
  • OpticStudio "Cannot Find Zemax Key" Error
  • Cannot reach the Sentinel Keys License Monitor page on the client
  • Cannot reach the Sentinel Keys License Monitor page on the keyserver
  • Sentinel Keys License Monitor "Keys Information" page is blank or there is an error.

Summary & Checklist

Authored By: Alissa Wilczynski

Published On: September 26, 2016


Directory Page for Black USB Licenses

This page is intended to help you find the correct resources and information for your black USB OpticStudio license.

Authored By: Alissa Wilczynski

Published On: September 26, 2016


How to Create a Heads-Up Display Using OpticStudio

This article explains how to create a heads-up display using OpticStudio.

Authored By: Connor Magness, Zemax Student Intern

Published On: September 13, 2014


How to Connect to the ZOS-API with the Interactive Extension using Matlab

In this article, we will show how to connect to the ZOS-API with the new Interactive Extension using Matlab. The Interactive Extension mode is almost identical to a User Extension except an Interactive Extension does not have to be a standalone executable. This capability allows connections from scripting environments such as Matlab or Python where there is no compiled executable that OpticStudio can launch. 
 

Authored By: Thomas Pickering

Published On: August 29, 2016


Using Diffractive Surfaces to Model Intraocular Lenses

This article will demonstrate how users can use the Binary 2 surface to model an intraocular lens. Throughout this article, we will go through a demonstrative design and outline many of the concepts, as well as tips and tricks, involved in designing intraocular lenses in OpticStudio.

Authored By: James E. Hernandez

Published On: August 19, 2016


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