How to Protect and Prevent Loss of your Softkey License

This article outlines the best practices for working with a softkey license.  We will cover the ways to backup your license and prevent loss of the softkey license.

Authored By: Don Dickinson

Published On: October 7, 2016


Transferring and Updating a Softkey License

This article outlines how to update the support expiration information on a softkey license and how to move a softkey license from one machine to another.  For information on installing a new softkey license, please visit "How to Install the Network License Version of OpticStudio."

CONTENTS

Authored By: Alissa Wilczynski

Published On: October 6, 2016


Troubleshooting UI Issues in OpticStudio

This article explains what to do if you install OpticStudio and experience a slow user interface. There are a number of preferences and settings that can be changed to help speed up the UI. If you are experiencing other installation problems, please see the Troublshooting your OpticStudio Installation Knowledge Base Article.

This article will walk you through the following troubleshooting steps:
  • Checking for graphics driver updates from the manufacturer
  • Changing your Project Preferences
  • Checking your Non-Sequential Settings
  • Getting help from Zemax 

Authored By: Alissa Wilczynski & Alison Yates

Published On: August 24, 2015


How to Get Real-Time Lens Prototype Costs in OpticStudio

How to Get Real-Time Lens Prototype Costs in OpticStudio


How to Define Metal Materials in Zemax OpticStudio

This article explains how to add metal materials in Zemax and how to apply them to sequential surfaces or non-sequential object faces.  Additional information on coatings can be found in the following KB articles:

How to Add Coating and Scattering Functions to Non-Sequential Objects
How to Model a Partially Reflective and Partially Scattering Surface

Authored By: Kristen Norton

Published On: September 23, 2014


Understanding the Geometry in OpticStudio Curvature Cross-Section Analysis

This article explains the geometry behind the OpticStudio curvature cross-section analysis. Two important aspects to understand are

  • the conventions used for the tangential and sagittal curvature directions, and
  • the placement of the cross-section in situations where the aperture is decentered.
A point of possible confusion is clarified for situations when the surface is not rotationally symmetric and the tangential and sagittal curvature becomes multi-valued at the surface vertex due to the arbitrary choice of the tangential direction at that point.

Authored By: Shawn Gay

Published On: June 10, 2016


How to Report a Problem or Possible Bug to Zemax Support

This article describes how to report problems or bugs and generate the files the Zemax support team will need to quickly resolve your issue.

Contents:

Before reporting a problem
Performance
OpticStudio Stops Responding Or Shuts Down With An Error
Potential Bugs

Gathering More Information

How to Create A Screen Shot

Authored By: Alison Yates

Published On: October 17, 2015


How to Use the Help System with OpticStudio

OpticStudio contains updated reference material in an easily-navigable in-line help system that replaces the 1000-page manual of previous releases of Zemax. This article explains how the organization and structure of the new Help System in OpticStudio.
 

 

Authored By: Alison Yates

Published On: March 19, 2014


OpticStudio Frequently Asked Questions (FAQs)

This articles answers Frequently Asked Questions about the OpticStudio release. 
 


 


Authored By: Alison Yates

Published On: March 17, 2014


Troubleshooting your OpticStudio Installation

This article explains what to do if you have problems installing or running OpticStudio 14.2 and later.

This article will walk you through the following troubleshooting steps:

 


Authored By: Alison Yates

Published On: October 15, 2015


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